Landmark Products Pty Ltd. operates under independently certified ISO 9001 Quality and ISO 45001 Occupational Health & Safety Management Systems.
In short, companies with ISO 9001 are required to:
Ensure that product characteristics have been specified in order to meet customer and statutory/regulatory requirements.
Aim to prevent nonconformities (errors), and have systematic improvement processes in place to:
– Correct any non conformity that does occur (including product non-conformities that are detected after delivery).
– Analyse the cause of nonconformities and take corrective action to avoid their recurrence.
– Address customer complaints.